Your Privacy Choices

Privacy Preferences and Consumer Rights

DWELLVIAX® respects your privacy and believes you should have meaningful control over how personal information is collected, used, and shared. The rights available to you may vary depending on where you live and the laws that apply.

Your Privacy Rights

Depending on your location and our processing activities, you may be able to request access to, correction of, deletion of, or information about personal data associated with you. You may also have rights to opt out of certain marketing, sale, sharing, or targeted advertising activities where applicable.

How to Submit a Privacy Request

Email service@dwellviax.com with the request type, the email address associated with your interaction, and enough information for us to understand the request. Do not send passwords, full payment-card numbers, or government identification unless specifically required through a secure process.

Verification of Requests

We may need to verify a request before acting on it. Verification helps protect personal information from unauthorized access or deletion. We will use the information provided for verification only as reasonably necessary to handle the request.

Authorized Agents

Where permitted by law, an authorized agent may submit a request on your behalf. We may ask for evidence of authorization and may need to verify the identity of the person whose information is involved.

Advertising and Analytics Choices

You may be able to limit cookies, analytics, or advertising technologies through your browser, device settings, available cookie controls, or links provided by relevant advertising platforms. Some choices may need to be repeated on a different browser or device.

Opting Out of Sale, Sharing, or Targeted Advertising

Where applicable law gives you an opt-out right, contact us at service@dwellviax.com with the subject “Privacy Choice.” We will review the request and apply the available preference to the information and activity covered by the request.

Email Marketing Preferences

You may unsubscribe from promotional messages using the link in the email or by contacting support. Transactional messages about orders, account security, returns, or service requests may still be sent when necessary.

Non-Discrimination

We will not discriminate against you for exercising a privacy right available under applicable law. Certain services may require information that is reasonably necessary to complete a transaction or provide requested support.

Response Time

We aim to respond to privacy requests within the time required by applicable law. We may extend a response period when legally permitted and will explain the reason when required.

Appeals

If you disagree with a decision about a privacy request, reply to our response or email us with “Privacy Appeal” in the subject line. Include the request reference or original message so we can review the matter.

Additional Information

For more information about data practices, review the Privacy Policy. DWELLVIAX® and dwellviax.com are operated by Shaanxi Aotesile Technology Co., Ltd.